Communications survey-draft

Chair, I was part of the group that put this together. As for as I am concerned everything is good with it.

Here are my inputs on the communication survey:

1. In the general question it should be separated in two category; one for communication tools and services (something to do with the computer, internet and phone lines services) and the second one for management communication system (it has to do with the exchange of information from the top management down to staffs and students, and vice versa). With these separation we will be able to determine whether the weakness is from the hardware services or the management bureaucracy in the college system of communication.

2. for the question number 7, in my humble opinion, I think much better if what is ask the respondent on how to improve the communication system of the college in two category also;
a. hardware side (Tools for communication)
b. exchange of information from the COM-FSM management to the stakeholder.

3. for question number 8. I think the question need not to be included anymore for its asking a story to write. edited 15:15, 14 Mar 2012

Some students might not understand the vocabulary in the Student Survey. Words like "adequate", "interaction", "neutral", "learning outcomes", and "directives" are not familiar to many freshman. They understand "yes" or "no", and "good" or "bad". I've noticed most student responses on teacher evaluations just circle one number from top to bottom without reading the questions. HOWEVER, students do write very frank and accurate comments in the student response section. Thus, I would recommend shortening number of likert scale questions and putting the questions into simplier language. Also, allow students to write more comments to simply worded questions.

Student version:
- okay with it except for the story part. Instead of story, can we ask them to write an example of when/where they encountered/involved good/bad communication/decision making?

Faculty/Staff version:
-there are support staff/part time faculty that are on special contract, can they check more than one option?
- I think there are redundant questions regarding the revised committee structure, eg. 6b and 6e.

*For both versions, how can we aggregate the answers if the general questions are not numbered? **Thanks to the committee that came up with the surveys.

Good work. I agree with Phyllis: maybe just change the "story" to something else. As for the Student version, maybe #4 should come before #3, then add something like: "if you marked National or FMI to q#3 (which is now #4), then answer #4 (which is currently #3).

I agree with Dr. Permitez for Input item#1, we just need to categorize the questions.

Thank you for your input. We will be going over the recommendations of this committee through email. I will have someone compile our comments and make the recommendation.

The survey drafts are ok but it would be better if the recommendations will be considered especially the one for the students. The words should be simple so they can understand it well and respond to the questions accordingly.

I agree with Monica...what do students know about "Program Learning Outcomes"?

The Likert scale used in the questionnaire is good (and is the common practice for doing surveys) however i think we should also employ questions that provide choices that are more specific, for example:

1) What form of medium or channel of communications you are become aware of what is going on the college? (You could select more than one choice)
a) COM Website b) Facebook c) Email d) Postings around college e) Others ________________

In this regard we could really specifically zero out areas that the college should focus on.

I have to add though that the number of questions should not be many or at least it would take only 10 minutes for the respondent to answer the questionnaire. In which by the way Monica's suggestion of easier vocabulary should be employed in order that respondents could answer quickly.